On today’s show, Laura Shenkar, CEO & Founder of This PKN shares what the product is and how the company got its start. PKN is the most indulgent, nutritious, eco-friendly, plant-based milk on the market today. She goes on to discuss the different factors that can affect distribution at the State level, along with consumer preferences and diet restrictions. Throughout her career journey, she has experienced many magic moments and learned secrets to continually improve along the way. Everything she has learned has led her to becoming an excellent advisor to those with similar career paths and interests. Her expertise in building high-performing senior leadership teams, launching and expanding businesses, and adopting revolutionary business strategies is what makes her so business savvy.
The origin story of the PKN brand Factors that affect the food marketplace Key moments that propelled Laura’s career forward What’s next for the PKN brand
00:00 | Introduction 04:29 | The Origin of PKN 10:45 | The Rise of Food Allergies & Sensitivities 15:53 | The Strategic Importance of Texas 21:23 | Embracing Startup Culture & Motivation 23:52 | The Moment That Everything Changed 30:36 | A Personal Crisis Sparked The Solution 32:56 | Selling a New Brand & Product 34:03 | Water is Now… Finally a Real Concern 35:57 | Expanding Across The United States 38:54 | Women with Innovative Approaches 39:55 | The Indigenous Cooking Trend 41:28 | Learn More About Laura Shenkar and This PKN
This episode is brought to you by Retail Voodoo. A brand consultancy focused on building, growing, and revitalizing brands in the food, beverage, health, and wellness industries. If you are ready to find a partner that will help your business create a high-impact strategy that gives your brand an advantage, please visit retail-voodoo.com/contact to set up a discovery call today.
For Diana, a fierce determination to pursue what’s right is rooted in her DNA. The daughter of parents who endured unimaginable hardship before emigrating from Eastern Europe to the U.S., she is built for a higher purpose. Starting with an experience working with Jane Goodall to source sustainably made paper, she went on to a career helping Corporate America normalize the use of environmentally responsible products and materials before coming to Retail Voodoo.
Oat Haus’ CEO & Chief Vibes Officer, Ali Bonar joins us today to talk about the companies focus on nutrition and the world’s first-ever oat-based spread, Granola Butter. Ali shares her industry experience and the story of how Oat Haus was founded. Additionally, she discusses the importance of smart marketing practices, placing emphasis on a healthy diet and consuming natural foods.
To round out the episode, Ali talks about the milestones she has achieved and the contributing factors that have given rise to the success of the company. These successes have led her to become an expert at giving advice to aspiring entrepreneurs and reflect what’s to come for Oat Haus and the future of the brand.
If you or someone you know is struggling with an eating disorder, contact the National Eating Disorder Association Helpline. More information can be found at www.nationaleatingdisorders.org
00:00 | Introduction 04:03 | Eating Disorders Struggles 05:29 | Suffering in Silence 07:00 | Making a Better Nut-Free Food 09:25 | Better Food Marketing Practices 16:35 | An Eating Disorder Turned Into Positive Momentum 22:02 | Learning To Be a Leader 29:24 | Therapy & Support Systems 33:54 | New Products & New Ways of Working 38:35 | Fan Girl of Incredible Women 39:40 | Sea Moss Gel Trend & Sub Wellness Micro Trends 41:27 | Learn More About Ali Bonar & Oat Haus
This episode is brought to you by Retail Voodoo. A brand consultancy focused on building, growing, and revitalizing brands in the food, beverage, health, and wellness industries. If you are ready to find a partner that will help your business create a high-impact strategy that gives your brand an advantage, please visit retail-voodoo.com/contact to set up a discovery call today.
For Diana, a fierce determination to pursue what’s right is rooted in her DNA. The daughter of parents who endured unimaginable hardship before emigrating from Eastern Europe to the U.S., she is built for a higher purpose. Starting with an experience working with Jane Goodall to source sustainably made paper, she went on to a career helping Corporate America normalize the use of environmentally responsible products and materials before coming to Retail Voodoo.
Caitlyn Vanderhaeghe is the President, CEO & Co-Founder of KidStar Nutrients, a clean and natural supplement brand formulated just for kids. Outside of running a company, she is a well-known mommy blogger, published children’s author, certified teacher and health advocate. Her love of all things natural health was the motivation that propelled her to develop nutritional supplements that only contain essential nutrients.
On this episode, Caitlyn explains the philosophy and inspiration behind KidStar Nutrients’, Along with concerns about the industry at large. On-going issues like lack of product development and lack of product enhancement are reasons she felt compelled to build her own brand. Additionally, she offers up insightful advice to women on a similar journey and shares her thoughts on how best to develop leadership skills.
-The Philosophy behind the KidStar Nutrients brand and product -On-going issues and problems in the supplement industry and community at large -The importance of supplementing kids diets Entrepreneurial Advice
00:00 | Introduction 02:30 | Products Produced with Clean Ingredients 04:27 | Pivoting in a Pandemic & Supply Chain Issues 06:45 | Supplements with a Guiding Philosophy 08:32 | Shifting Product Expectations 09:52 | Known Issues in the Supplements Industry 12:31 | Supplements Are a Family Tradition 16:22 | Mother Mentorship & Career Advice 19:52 | Creating a Competitive Edge in the Marketplace 22:14 | Advice for Aspiring Women Entrepreneurs 29:33 | Product Launch in The United States 31:52 | The Importance of Supplementing Kids’ Diets 33:15 | Kid Nutrient Market 33:53 | Quality Products with Real Ingredients 38:06 | Learn More About Caitlyn Vanderhaeghe
This episode is brought to you by Retail Voodoo. A brand consultancy focused on building, growing, and revitalizing brands in the food, beverage, health, and wellness industries. If you are ready to find a partner that will help your business create a high-impact strategy that gives your brand an advantage, please visit retail-voodoo.com/contact to set up a discovery call today.
For Diana, a fierce determination to pursue what’s right is rooted in her DNA. The daughter of parents who endured unimaginable hardship before emigrating from Eastern Europe to the U.S., she is built for a higher purpose. Starting with an experience working with Jane Goodall to source sustainably made paper, she went on to a career helping Corporate America normalize the use of environmentally responsible products and materials before coming to Retail Voodoo.
Vanessa Pham is the Co-Founder and CEO of Omsom, a company built for and committed to bringing loud and proud Asian flavors to American households. In this episode, Vanessa discusses the humble beginnings of the Asian cuisine inspired brand, along with its mission and principles. She shares the lessons she learned from friends and mentors along her journey and what continues to inspire her. Additionally, she talks about the impact the brand made in the food industry and how its business model is different than most.
Vanessa shares her experience being a venture-backed CPG brand and how working with investors such as Sidekick shaped her entrepreneurial senses. She goes on to share the importance of community and finding joy in cooking all things fermented, caramelized, and braised. Last year she was included in the Forbes 30 Under 30 and Adweek’s Young Influentials.
Building a brand rooted in passion and driven by its mission Upholding brand values and principles throughout every interaction How Omsom’s business model impacts and improves the Asian-American community
00:00 | Introduction 03:36 | Take A Risk 06:09 | The Third-Culture Effect 07:53 | Reversing Risk Aversion 10:11 | The Decision to Focus on Food 12:56 | Leaning on Friends and Networking 16:35 | Learning Valuable Lessons & Mistakes 20:32 | Brand Values & Principles 23:59 | A Business Model Built by Chefs 26:40 | Business Advice 30:47 | Hospitality Industry Trends to Watch 31:53 | Women with Incredible Work Ethic 33:17 | Learn More About Vanessa Pham & Omsom
This episode is brought to you by Retail Voodoo. A brand consultancy focused on building, growing, and revitalizing brands in the food, beverage, health, and wellness industries. If you are ready to find a partner that will help your business create a high-impact strategy that gives your brand an advantage, please visit retail-voodoo.com/contact to set up a discovery call today.
For Diana, a fierce determination to pursue what’s right is rooted in her DNA. The daughter of parents who endured unimaginable hardship before emigrating from Eastern Europe to the U.S., she is built for a higher purpose. Starting with an experience working with Jane Goodall to source sustainably made paper, she went on to a career helping Corporate America normalize the use of environmentally responsible products and materials before coming to Retail Voodoo.
Diana Fryc, Partner and Chief Sales & Marketing Officer
Diana Fryc was recently interviewed by Authority Magazine on her thoughts of helping people towards better wellbeing.
Authority Magazine, a Medium publication, is devoted to sharing in-depth, and interesting interviews, featuring people who are authorities in Business, Pop Culture, Wellness, Social Impact, and Tech. They use interviews to draw out stories that are both empowering and actionable.
They believe that good stories should feel beautiful to the mind, heart, and eyes.
Check out the entire interview on Authority Magazine’s website.
Diana Fryc
For Diana, a fierce determination to pursue what’s right is rooted in her DNA. The daughter of parents who endured unimaginable hardship before emigrating from Eastern Europe to the U.S., she is built for a higher purpose. Starting with an experience working with Jane Goodall to source sustainably made paper, she went on to a career helping Corporate America normalize the use of environmentally responsible products and materials before coming to Retail Voodoo.
David Lemley, Founder and President of Retail Voodoo
David Lemley had the chance to be interviewed by Authority Magazine on his thoughts on what food and beverage brands need to be successful today.
Authority Magazine, a Medium publication, is devoted to sharing in-depth, and interesting interviews, featuring people who are authorities in Business, Pop Culture, Wellness, Social Impact, and Tech. They use interviews to draw out stories that are both empowering and actionable.
They believe that good stories should feel beautiful to the mind, heart, and eyes.
Check out the entire interview on Authority Magazine’s website.
David Lemley
David was two decades into a design career with a wall full of shiny awards and a portfolio of clients including Nordstrom, Starbucks, Nintendo, and REI. His rocket trajectory veered when his oldest child faced a health challenge of indeterminate origin. Hundreds of research hours later, David identified food allergy as the issue and convinced skeptical medical professionals caring for his child. Since that experience, David and Retail Voodoo have been on a mission to create a cleaner, healthier, more sustainable food system for all.
I get it: You’re in a hurry. There’s a deadline, perhaps a category review with your dominant retail partner. Or maybe someone new in your organization wants to put their stamp on the product. So you want a new packaging design for your food and beverage product, and you want it now.
A new package or identity is exhilarating. It can make a splash in the market. But it’s oh so temporary. If your creative isn’t doing the heavy lifting of translating your brand strategy, you aren’t winning.
The secret to great packaging and identity is strategy, not beautiful design. Strategy and creative execution are inextricably linked.
Great creative without great strategy is wallpaper that will be wildly outdated in 18 months. Great strategy without great creative is a binder that sits on your conference room shelf.
Skip the strategy part and go straight to playing with typography and color, and someone else in your category will make the same moves within about six months. So you’ll have to redesign all over again.
Unless you do the strategy work first.
Brand Strategy as a Foundation for Creative
In the world of consumer goods, great design is table stakes. But what makes creative last is a strategy that looks beyond your management team’s understanding of the universe. A brilliant brand strategy allows you to ignore what your competitors are doing (moves that often inspire a we-gotta-do-this-NOW approach to redesign) and build a deep and powerful relationship between your brand and your audience.
Strategy, of course, isn’t just a marketing activity. All roads lead back to your WHY: your brand’s unique point of view and the promises you make. It’s a risk-management and resource-management philosophy. Strategy drives every decision your organization makes: the products you launch, the channels you sell through, the audience you attract, the opportunities you don’t pursue. And yes, the way you package and present your products.
The output of strategy isn’t killer creative. Rather, it’s a defined framework for making decisions, including creative. Brand strategy is creative’s superhero suit—it repels competitors, fends off trends, flashes a signal that summons fans. It allows you to make the right moves that will disrupt your category and remain a force for 5 years or more.
This is the reason we audit a client’s brand positioning against the category and all adjacencies — before we start any design work.
Sometimes, this takes a bit of convincing. Prospective clients who come to our firm for a packaging design makeover may want to skip the strategy — perhaps because they don’t understand its importance and value, or they have limited time or money (or think they do). We explain that taking 8 to 10 weeks to do it right means they won’t have to redo the design in 12 months.
So if you think you need packaging, how do you know you need strategy?
· If something is broken but you don’t quite know what it is
· If you sense that your brand’s relevance is eroding and your sales are trailing off (this is not something packaging alone can fix)
· If you’re pretty confident that you know your audience well (you may know your current people, but who are you not selling to that wants your product?)
· If your sales trajectory is inconsistent with your competitors’ and you aren’t sure why
· If redesigning is just a thing you do every X years
Design Follows, It Doesn’t Lead
Some marketers believe that doing the design work will answer the bigger questions, that they’ll turn up the strategic stuff as they go through the design process. But letting design lead the initiative is a lousy move because the brand team will get emotionally invested in visuals before they get invested in the strategy.
The discipline of package design will never illuminate a new audience or new product or channel strategy or pricing structure; those are all things that only brand strategy can do.
Repeat after me: Creative is always the output of strategy. They’re always done sequentially, not in tandem.
Which isn’t to say that your design team shouldn’t be involved in the strategic work. Inviting senior creative people to the table is a real time-saver. (And if you’re up against a deadline, a pretty great reason to make time for strategy.) When you bring senior creative people in to ride shotgun on strategy, they can get to the solve in just a round or two of ideation. It brings alignment and prevents burnout … “We’re on Round 37!” You’ve created a North Star that provides guardrails for design exploration, focuses feedback, and drives decision-making.
Early in my career, I was guilty of making really beautiful stuff that was so transformative that it pointed my clients’ business in a new direction … and then I came to understand that beautiful stuff doesn’t really cash the check. So our team’s work always starts with our competitive audit – a benchmarking exercise that informs brand strategy and identifies opportunity. Armed with that insight, leaders can make really bold moves that only your brand can make. Including packaging design that doesn’t copy what’s already on the shelf — but transforms the shelf.Ready for a smarter approach to your brand’s creative expression? Let’s have a conversation.
David Lemley
David was two decades into a design career with a wall full of shiny awards and a portfolio of clients including Nordstrom, Starbucks, Nintendo, and REI. His rocket trajectory veered when his oldest child faced a health challenge of indeterminate origin. Hundreds of research hours later, David identified food allergy as the issue and convinced skeptical medical professionals caring for his child. Since that experience, David and Retail Voodoo have been on a mission to create a cleaner, healthier, more sustainable food system for all.
“Luck is hard work and opportunity meeting.” – Sashee Chandran
This week on the Gooder Podcast, I had the pleasure of talking with Sashee Chandran, the founder, and CEO of Tea Drops. We discuss the historical colonial influence in American tea culture and how her diverse background has encouraged her to create something new: Tea Drops. We also learn about the tea category shaking innovation of Tea Drops’ products and some of the trends her brand is leveraging. Along the way, we get to hear the inspirational story of a diligent and humble entrepreneur who transforms the traditional way of enjoying tea.
In this episode we learn:
About the history and inspiration of Tea Drops.
The surprising A-ha moment of her product idea.
About her go-to-market alternate channel strategy, and why it worked.
Where Sashee’s passion and drive for risk-taking come from.
What Tea Drop’s give-back program has been doing to tackle the global water crisis.
Diana and Sashee’s personal stories about their love for tea and how tea has helped them connect to their loved ones.
Pioneering the New Tea Culture in America featuring Sashee Chandran, Tea Drops
About Sashee Chandran:
Sashee Chandran is the founder and CEO of Tea Drops, which creates bagless whole leaf teas using a patented process — shedding about 15% less waste than traditional teabag packaging. Tea Drops has become a favorite among new and experienced tea drinkers alike, launching innovative tea experiences that merge flavorful blends, food art, and edgy design. Tea Drops an omnichannel brand, selling D2C and also available in 1,500 retailers — loved by Oprah Magazine, Chrissy Teigen, and former first lady Michelle Obama. Sashee is a 1st Place $20K Women Founders Network pitch winner, 1st Place $100K Tory Burch Fellow Grant winner, and the 1st place $50K PepsiCo WomanMade Challenge winner. She has also raised over $3.5M in VC funding for Tea Drops.
Loose leaf tea is tea that does not come pre-packaged in tea bags. Because the leaves are not crammed into a tea bag, the tea maintains a higher quality and aroma while offering the best possible health benefits.
eBay Inc. is an American multinational e-commerce corporation based in San Jose, California, that facilitates consumer-to-consumer and business-to-consumer sales through its website. eBay was founded by Pierre Omidyar in 1995, and became a notable success story of the dot-com bubble.
Bubble tea is a tea-based drink that originated in Taiwan in the early 1980s. It most commonly consists of tea accompanied by chewy tapioca balls, but it can be made with other toppings as well.
The United States Patent and Trademark Office (USPTO) is an agency in the U.S. Department of Commerce that issues patents to inventors and businesses for their inventions, and trademark registration for product and intellectual property identification.
Tory Burch Foundation competition Designed to provide women entrepreneurs with the tools and platform necessary to grow their business.
8Greens is an effervescent dietary supplement tablet, packed with enough superfoods to give your healthy diet a green boost.
United Natural Foods, Inc. is a Providence, R.I.-based natural and organic food company. It is the largest publicly traded wholesale distributor of health and specialty food in the United States and Canada. UNFI is Whole Foods Market’s main supplier, with their traffic making up over a third of its revenue in 2018.
Nordstrom, Inc. is an American luxury department store chain. Founded in 1901 by John W. Nordstrom and Carl F. Wallin, it originated as a shoe store and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.
Neiman Marcus Group, Inc., originally Neiman-Marcus, is an American chain of luxury department stores owned by the Neiman Marcus Group, headquartered in Dallas, Texas.
The Thirst Project is a non-profit organization whose aim is to bring safe drinking water to communities around the world where it is not immediately available. The Thirst Project collects money and builds wells all across the continent of Africa where villages do not have immediate drinking water.
Diana Fryc
For Diana, a fierce determination to pursue what’s right is rooted in her DNA. The daughter of parents who endured unimaginable hardship before emigrating from Eastern Europe to the U.S., she is built for a higher purpose. Starting with an experience working with Jane Goodall to source sustainably made paper, she went on to a career helping Corporate America normalize the use of environmentally responsible products and materials before coming to Retail Voodoo.
“It’s important to be able to leave a footprint and get to know an impact.” – Jessica Lyons
This week on the Gooder Podcast, I had the pleasure of talking with Jessica Lyons, the Director of Promotions and E-Commerce of PCC Community Markets. We discuss the history of PCC Community Markets – the nation’s largest community-owned food market. We also learn more about PCC’s initiatives in building relationships with potential brands and what they do to drive organic as a standard. Along the way, we get to hear the amazing story of an inquisitive and resourceful relationship builder who continuously creates a thriving community around her.
In this episode we learn:
About PCC Community Market and their involvement in the monumental changes within the food industry at a national level.
About the vendor partner program that Jess is managing and some common misconceptions about this program.
Customers’ high demand for product’s transparency in the food and naturals industry.
How the vendor partner program has helped underserved and underrepresented communities in the food/naturals industry.
About Jessica’s emphasis on creating a community, and following passions.
Diana and Jessica’s personal stories about imposter syndrome and how to transform that into positive energy which creates growth and self-awareness.
The Movement of Natural’s and Better-For-You Products and Brands featuring Jessica Lyons, PCC Community Markets
About Jessica Lyons:
Jessica (Jess) Lyons has built her career following her passions. She’s been successful in a wide range of experiences throughout her nearly two-decade-long career, making her a valuable Swiss army knife in any workplace. Jess currently serves as Director of Promotions and E-Commerce for PCC Community Markets, the nation’s largest community-owned food market. In this role, she lives out her foodie fantasies with a company centered around community and scratch-made organic food with a sustainable twist. Her greatest achievements at PCC include project managing an overnight co-op-wide rebrand, overhauling the in-store sign program, and developing a strategic, revenue-generating vendor partnership program.
Prior to PCC, Jess’s enthusiasm for running was the starting line for 15 years in the outdoor industry. She gained retail and sales expertise during her 10 years with Finish Line and Fleet Feet Sports before joining Brooks Running Company to lead the retail marketing team. Her time with Brooks Running also included sales and customer acquisition, event marketing, and community partnerships.
A native Texan, she proudly builds upon her hands-on experiences and is a self-starter by nature. When she’s not working or running, she can be found leading community fitness, hanging out with her husband and son, or cooking up something plant-based in the kitchen.
Brooks Sports, Inc., also known as Brooks Running, is an American sports Equipment Company that designs and markets high-performance men’s and women’s sneakers, clothing, and accessories. Headquartered in Seattle, Washington, Brooks’ products are available in 60 countries worldwide.
Ventures: they’re a nonprofit group in Seattle and they work with entrepreneurs. A lot of them are low income or people of color or immigrants or women that are basically incubated to launch their products.
Consumer packaged goods (CPG) are items used daily by average consumers that require routine replacement or replenishment, such as food, beverages, clothes, tobacco, makeup, and household products.
UDaB‘s mission as an alternative breaks program is to create a variety of issue-based, service-learning experiences. Our programs are available to undergraduate students of all backgrounds and incomes during spring and winter breaks.
Hint Water is an American beverage company based in San Francisco, California, as an alternative to soda and sugar beverages. It was started by former AOL employee Kara Goldin.
The November Project is a free, open-to-the-public exercise group founded in Boston, Massachusetts, in 2011. The name “November Project” comes from the Google Doc that the founders shared to track their progress in November 2011. While sessions occur year-round, the name stuck.
Recovery Café Network (RCN) is comprised of Member organizations committed to serving people suffering from homelessness, addiction and other mental health challenges using the Recovery Café Model.
Lily’s Sweets is a line of delicious chocolate bars, baking bits and baking bars that have less than 1 gram of sugar per serving.
Diana Fryc
For Diana, a fierce determination to pursue what’s right is rooted in her DNA. The daughter of parents who endured unimaginable hardship before emigrating from Eastern Europe to the U.S., she is built for a higher purpose. Starting with an experience working with Jane Goodall to source sustainably made paper, she went on to a career helping Corporate America normalize the use of environmentally responsible products and materials before coming to Retail Voodoo.
If you’ve walked the health and beauty aisle at Target in the past few years (back when leisurely strolling a retail store was an everyday occurrence), you’ve seen the rise of a particular brand aesthetic.
Lots of whitespace, sans serif type, an absent logo, soft modern colors. Designers and marketers have dubbed this aesthetic “blanding” — a sort of no-brand branding. Lots of successful brands have adapted this style: Brandless (the exemplar), Native, Hey Humans and others. Target’s newly launched Favorite Day brand of 700 (!) indulgent food and beverage products is another example.
The personal care and natural food/beverage categories are ripe for the blanding approach: The aesthetic is right for wellness or better-for-you brands because the whitespace and cleanness echo an old-school pharmaceutical look that implies health and purity.
Why Brands Embrace Blanding
Brands favor this blanding style because it plays well on social media, it’s scalable for different digital channels and screens, and it’s easy to systematize. Blanding is essentially a kit of parts: Pick a sans serif typeface — or, if you want to parrot Goop, a quirky, cute serif — add Pantone’s color of the year, no need to design a logo, and you’re cooking.
Online, this less-is-more bland style pairs with perfectly imperfect lifestyle photos — all midcentury modern and luxury décor and rose gold and other visual cues that appeal to Millennial shoppers. Millennial consumers especially like to curate their lives, with products that have a complementary look that they can display on a bathroom vanity or kitchen counter. For that reason, blanding is purpose-built for Instagram, which is highly visual and focused on beauty. Consumers get to associate with that vibe and imagine themselves immersed in the images they see in their IG feeds.
Too, there’s a sort of faux consumer confidence that emerges among lookalike blands. “If my snack bar looks like my deodorant looks like my vitamins, then it must be good.”
Because it’s a) super popular right now, so a proven creative concept, and b) really easy to pull off without hiring a high-fee design agency, many startup and direct-to-consumer brands have adopted the blanding approach right out of the gate.
But there’s a real challenge for these companies. As a FastCompany article puts it, “Blands are like teenagers. They dress the same, talk the same, act the same. They don’t have a defined sense of self or, if they do, they lack the confidence to be it. It’s a school-of-fish mentality where the comfort and safety of the familiar outweigh the risk of attracting too much attention.”
Blanding is simply a visual style. It’s not branding. And without a capital-B Brand, your product risks becoming a commodity. By Brand, I mean a mission or purpose: a wrong that your company and its community strive to remedy, a higher calling, a better way of life for your customers.
Blands recede into the swirl of other similar products on the shelf; brands — especially Beloved & Dominant brands — stand up, stand out, and stand for something. And to do that, you have to use your own voice.
Graduating from Bland to Brand
I get the appeal of blanding. When done well, it can be quite attractive. It’s why so many charismatic entrepreneurs in food and beverage start-ups leverage the style: Their product looks great, their packaging looks great, and by association they look great.
My sense is that this design trend would have passed already were it not for the pandemic, which forced emerging DTC and ecommerce brands to rapidly ramp up their consumer presence in the first six to eight months of the quarantine.
You can get away with a bland for a while, but as the brand matures and starts to stand for something, this one-of-many design style becomes useless. The challenge is that just like emerging artists who haven’t yet gelled their own style, these young brands emulate their peers.
When the quarantine is over, people will go out to shop more frequently and more leisurely than they do today. And the blands will quickly start to feel like private label.
Bespoke brands understand how to stand out enough to become Beloved & Dominant category leaders. The first step is to look critically at the ecosystem of your consumers and then work to becoming a one-of-a-kind standout in their world. If Instagram frames your worldview, then you’ll land on the same visual construct that other players in your category are using.
Blanding is normcore — it’s riskless, you don’t have to stake a claim to meaning, it’s the easy path. Branding is unique — it’s risky, pegged to an idea, and demands a deep understanding of your consumer and their world.
Now, there’s nothing wrong with blanding as the tool kit that your startup incubator gives you; a beautiful package might get you into a conversation with retailers or investors, especially if you’re riding the passion of a charismatic founder.
I think of blanding as a “fake it ‘til you make it” business strategy.
But once you’ve lost velocity or aren’t selling through or can’t get meetings with new channel partners, then you’ve outgrown it. If Target wants you on the shelf but your products don’t move and then they make a private label version of your offering, then it’s time to hit “eject” and move on.
The good news is that you’ve already begun to build a following. Now it’s time to do the work to establish a strategic foundation before you get to the cool stuff like making a logo and choosing a color palette. That includes:
— Defining the brand’s mission and values
— Articulating a brand story that’s bigger than your product
— Identifying places where you want to play, outside of Instagram but in the real world of sales
In order to become a category leader you have to exit the superhighway of blanding and go offroad to seek your tribe who will love you forever and will pay what you ask in order to deliver on your mission.
Elevating from one-of-many bland to Beloved & Dominant Brand takes guts, vision, and leadership. It’s a massive, exciting opportunity because it means you’re ready to grow up and out. We can help you take those steps, so let’s connect.
David Lemley
David was two decades into a design career with a wall full of shiny awards and a portfolio of clients including Nordstrom, Starbucks, Nintendo, and REI. His rocket trajectory veered when his oldest child faced a health challenge of indeterminate origin. Hundreds of research hours later, David identified food allergy as the issue and convinced skeptical medical professionals caring for his child. Since that experience, David and Retail Voodoo have been on a mission to create a cleaner, healthier, more sustainable food system for all.